FAMILY FIRST.

FREQUENTLY ASKED QUESTIONS

All orders are shipped from Oakland, CA. While orders are typically shipped within 2–3 business days, orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and shipped.


Pre-Orders items will ship once inventory becomes available.

The estimated delivery date will be listed in the product description of the item.

You will receive an email with tracking once it’s been shipped. Pre-order shipping dates are subject to delays.

Pre–orders and made to order products are not eligible for cancellations or refunds.


EXCHANGE OR STORE CREDIT ONLY - NO RETURN OF FUNDS
In certain situations, we may be able to exchange for the proper item size within 15 days of order being placed.


FAMILY FIRST.

FEATURED COLLECTIONS.

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